In the event of loss, the card can immediately be blocked in the Lunch-Check App, online at mylunchcheck.ch customer center or via the hotline on 0848 202 848.
If the card is found again, it can be unblocked during office hours at the Lunch-Check offices.
In case of loss or defect, a replacement card can be requested online at mylunchcheck.ch, via the hotline or via the Lunch-Check office.